Browse the Questions That Come Up Most
We've organized this page around the real questions our account holders ask — not a generic list of platform features. Each answer gives you the actual step or the real policy, not a pointer to call someone else. Questions about funding your wallet through PayPal or Venmo? Those are covered below. Wondering whether pick10 is available in your state? We explain how
state-by-state law works and what that means for your account. Questions about withdrawals include the actual ID verification path, not a vague timeline. If your question isn't here, our live chat team can pull up your account directly. Players in Chicago and Philadelphia have flagged the same handful of issues repeatedly, so those get their own entries. The goal of this page
is simple: read the answer, act on it, move on.
- PayPal
- Venmo
- Play+
- Live Chat Support