Reference

How pick10 Handles Your Personal Information

We collect only what we need to run your account and process payments through PayPal, Venmo, and Play+. This policy lays out what we gather, why we gather it, and how you can access, update, or request removal of your information — available where…

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pick10 How pick10 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review the personal data we hold, correct an error, or submit a deletion request, our support team is the right first stop. You can also reach us if you believe your account data was handled in a way that doesn't match this policy. Response times vary, but we aim to acknowledge privacy requests within a few business days and resolve them as quickly as state rules allow.

Team online

Live Chat

Start a chat session directly from your account dashboard. Our team can pull up your data summary and walk you through a correction or deletion request.

Email Support

Send a privacy request to our support address listed in your account settings. Include your registered email so we can locate your record quickly.

Account Settings

Many data updates — like your email address or linked PayPal account — can be handled directly inside your account profile without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection isn't a checkbox for us — it's built into how accounts are structured. Your payment credentials for PayPal, Venmo, and Play+ are never stored in plain text. We use encryption in transit and at rest, and access to account records is limited to authorized staff only. Cookies help us maintain your session and remember preferences like language and payment method; you can manage non-essential cookies from your browser settings. We retain account data for as long as your account is active or as required by the state regulations that apply to your eligible region.

Encryption

All data transmitted between your device and our servers is encrypted. Payment details linked to PayPal, Venmo, and Play+ are never exposed in readable form.

Cookie Controls

We use session and preference cookies to keep your account working smoothly. Non-essential cookies can be switched off in your browser without affecting your ability to log in.

Retention Policy

We hold your data for as long as your account remains active or as required under applicable state and federal rules. Closed accounts are purged on a rolling schedule.

Access Controls

Your account record is accessible only to staff with a direct operational need. We do not share personal data with third-party advertisers or data brokers.

Privacy Policy Questions Answered

The questions below cover what we get asked most about how your data is stored, who sees it, and what you can do about it. If your question isn't here, live chat is the fastest path to a direct answer.

We collect your name, date of birth, email address, and the payment details you link — PayPal, Venmo, or Play+. Identity verification may also require a government-issued ID depending on your state.

We do not sell your data. We share only what is necessary with payment processors like PayPal and with state-required compliance services. No third-party advertisers receive your personal information.

Submit a data access request through live chat or email us from the address in your account settings. We'll confirm your identity and respond within the timeframe required by your state's applicable rules.

Yes. Contact our support team to request account closure and data deletion. Some records may need to be retained for a period under state regulations before full removal is possible.

Session cookies keep you logged in and remember your payment preference. On mobile browsers, your cookie settings apply just as they do on desktop. We do not use cross-site tracking cookies for advertising.

The core policy applies wherever pick10 is accessible, but specific data rights may vary by state. Access and eligibility depend on local law; additional disclosures apply in states where required by regulation.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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